About Hitam Glass & Decors
A global specialist in design, production, and decoration of premium architectural glass since 1980.
Crafting Premium Glass Solutions Since 1980
Established in 1980 with humble beginnings, we started life as the "Hitam Glass & Decors" founded by Mr. Dan Bihari Khandelwal. Even at that time, the company had the lofty vision of being a nationally recognized Glass & Complete Fenestration company.
Today, we function under listed company - Hitam Group, which consists of our glass products and home & building fenestration. Hitam Group enjoys the patronage of many customers across India. Our products touch our customer lives in many ways, from school to the home to the workspace.
Our Purpose
While we pride ourselves on our financial performance and growth, we believe that a business must exist to deliver more than profits.
We exist to deliver value to our customers by understanding their needs and constantly delivering solutions, while continually improving efficiencies. It is for this reason that we have a simple vision: "To be the most customer centric company in India".
At the heart of our company is our people — employees, vendors and partners. We believe that herein lies our true source of long term competitive advantage.
We invest constantly in IT systems, training, empowerment, and honest feedback. We allow our people to give time to social causes and encourage them to think beyond themselves.
We believe in a high-performance and meritocratic work culture where our people can question and improve — always adding value to our customers' lives.
The Most Customer-Centric Company in India
Our vision is to be the most customer-centric company in India. We believe that organizational values shape organizational culture and help guide daily decision making at every level. We have a detailed set of values and principles that we have collaboratively derived and that each member of the Hitam Group family subscribes to.
The Principles That Guide Us
Integrity
We conduct our business sincerely and fairly, with honesty. We abide by the highest standards of ethics in all our dealings.
Customer Focus
Long term relationships with our customers. Value addition and value for money to our customers always.
Respect
We give honest feedback to help people achieve their full potential. We treat every individual with utmost dignity and empathy.
Continual Improvement
We believe in continuous quality improvements in our products and processes through innovation and team work.
Accountability
We take ownership of our decisions and hold ourselves accountable for both success and failures.
Safety
We value human life more than profits. We practice continuously to reduce the risk of loss of human life or property.